Sample Website Audit Report
This is what your website audit report will look like. We've created this sample based on a real audit for a local restaurant (with permission and anonymized details).
Executive Summary
Business: Tony's Italian Restaurant
Website: tonysitalian.com
Audit Date: November 15, 2024
Overall Website Health Score: 23/100
Key Finding: Your website has several critical issues that are preventing potential customers from finding you and contacting you. Most importantly, your site takes 8.2 seconds to load (should be under 3 seconds) and doesn't work properly on mobile devices.
Biggest Opportunity: Fixing just the top 3 issues could increase your website traffic by 150% and phone calls by 200% within 90 days.
Priority Issues (Fix These First)
- Critical: Website loading speed (8.2 seconds - losing 65% of visitors)
- Critical: Mobile usability issues (menu unreadable on phones)
- High: Missing from Google local search results
Detailed Findings
🚀 Website Speed & Performance 12/100
Current Load Time: 8.2 seconds (Goal: Under 3 seconds)
What This Means: For every second your website takes to load, you lose 7% of potential customers. At 8.2 seconds, you're losing approximately 65% of people who try to visit your site.
Main Problems Found:
- Images are not optimized (homepage hero image is 3.2MB, should be under 100KB)
- Too many plugins running (15 active, only 6 are actually needed)
- No caching enabled on server
- Multiple CSS and JavaScript files not compressed
How to Fix:
- Compress and optimize all images (we'll provide optimized versions)
- Remove unnecessary plugins (list provided)
- Enable caching plugin (we recommend WP Rocket)
- Compress CSS and JavaScript files
Expected Impact: Load time should improve to 2.1 seconds, potentially increasing conversions by 40-60%.
📱 Mobile Experience 18/100
Mobile Traffic: 73% of your website visitors use mobile devices
What This Means: Most of your potential customers can't properly use your website, which means they can't see your menu, find your phone number, or make reservations.
Main Problems Found:
- Menu text is too small to read on phones (8px, should be at least 16px)
- Phone number and address not visible on mobile homepage
- Online ordering button doesn't work on touch devices
- Hours of operation cut off on mobile screens
- Map doesn't load properly on mobile
How to Fix:
- Redesign menu for mobile viewing (larger text, better formatting)
- Add click-to-call phone number prominently at top
- Fix online ordering button for touch devices
- Ensure all important information fits mobile screens
- Implement responsive Google Maps embed
Expected Impact: Should increase mobile conversions by 200-300%.
🔍 Search Engine Optimization 35/100
Current Google Ranking: Not appearing for "Italian restaurant [your city]" or similar searches
What This Means: When people search for Italian restaurants in your area, they don't see your business, so they go to your competitors instead.
Main Problems Found:
- No Google My Business profile claimed
- Page titles don't include location or keywords
- Missing meta descriptions on all pages
- No local SEO optimization
- Website not listed in online directories
How to Fix:
- Claim and optimize Google My Business profile
- Update page titles to include "Italian Restaurant [City Name]"
- Add compelling meta descriptions to all pages
- Add location-based content and keywords
- Submit to local business directories
Expected Impact: Should start appearing in local search results within 4-6 weeks.
💰 Conversion Optimization 28/100
Current Conversion Rate: 1.2% (Industry average: 3-5%)
What This Means: Out of 100 people who visit your website, only 1 contacts you or takes action. With improvements, this could be 3-5 people.
Main Problems Found:
- Phone number requires scrolling to find
- No clear call-to-action buttons
- Online reservation system is buried in menu
- No customer reviews visible on website
- Hours of operation not prominently displayed
How to Fix:
- Add prominent "Call Now" button in header
- Create "Make Reservation" button on homepage
- Move online ordering to prominent position
- Add customer testimonials to homepage
- Display hours clearly in header/footer
Expected Impact: Should increase phone calls and reservations by 150-200%.
👥 User Experience 42/100
What This Means: Visitors are confused about what to do when they arrive at your website, leading them to leave without taking action.
Main Problems Found:
- Homepage doesn't clearly state what type of restaurant you are
- Menu is difficult to navigate (too many categories)
- Contact information scattered across different pages
- No clear value proposition (why choose Tony's?)
How to Fix:
- Add clear headline: "Authentic Italian Cuisine in Downtown"
- Simplify menu navigation
- Consolidate contact info in one easy-to-find place
- Add unique selling points (family recipes, fresh ingredients, etc.)
Implementation Roadmap
Phase 1: Quick Wins (Week 1-2)
Time Required: 4-6 hours
Expected Impact: 40-50% improvement in performance
- Optimize images (compress all photos)
- Remove unnecessary plugins
- Add phone number to header
- Claim Google My Business profile
Phase 2: Mobile Fixes (Week 3-4)
Time Required: 8-10 hours
Expected Impact: 100-150% improvement in mobile conversions
- Fix mobile menu display
- Add mobile-friendly reservation system
- Optimize contact information for mobile
Phase 3: SEO & Content (Week 5-8)
Time Required: 10-12 hours
Expected Impact: 200-300% improvement in organic traffic
- Update all page titles and descriptions
- Add location-based content
- Submit to local directories
- Implement review system
Expected Results
If you implement all recommendations:
- Website Speed: Improve from 8.2 seconds to under 3 seconds
- Mobile Experience: Increase mobile conversions by 200-300%
- Search Rankings: Appear in local search results within 4-6 weeks
- Phone Calls: Increase by 150-200% within 90 days
- Online Orders: Increase by 100-150% within 60 days
- Overall Traffic: Increase by 200-300% within 6 months
Conservative Estimate: These improvements should result in at least 20-30 additional customers per month, which could mean $3,000-$5,000 in additional revenue monthly.
Next Steps
You have several options for implementing these recommendations:
- Do It Yourself: Use our detailed instructions to make the changes yourself
- Work With Your Current Developer: Share this report with your web developer as a roadmap
- Hire Okha.ai: We can implement all recommendations for you
- Prioritize: Start with Phase 1 (Quick Wins) and work your way through
Questions about this report? Email us at hello@okha.ai - we're happy to clarify any recommendations or help you prioritize which changes to make first.
Find Out What's Broken With Your Website
We'll check what's broken and tell you exactly how to fix it.
Find Out What's BrokenYour actual report will be customized for your specific business and website.
What Makes Our Reports Different
Business-Focused
We don't just find technical problems. We focus on issues that actually prevent you from getting customers and growing your business.
Easy to Understand
No confusing technical jargon. Everything is explained in plain English with clear explanations of why each issue matters.
Actionable Solutions
Every problem comes with specific, step-by-step instructions for how to fix it. You'll know exactly what to do next.
"This sample report shows exactly what I received for my restaurant. The recommendations were spot-on and easy to understand. After implementing just the first phase, we started getting 40% more phone orders. The full implementation doubled our online business."- Tony M., Restaurant Owner (actual client)